Justin Francis Self-Portrait

Saturday, February 9, 2008

Managerial Technological Vision

I find that in a lot of companies, upper management relies too heavily on development teams for the implementation of their technological vision. What is worse, the vision is normally only truly supported by the CEO, and is more akin to a feature set than a vision. What invariably results is a vision that is too specific and lacking in feedback from end users. It is also usually not supported by middle or upper management.

This leads to conflicting interests between the development team who want to implement the CEO's directive, and the department affected, who at best see the changes required as unnecessary and at worst see them as an unacceptable impediment to reaching their own goals set by the CEO.

Thus the feedback they give is hostile and unhelpful. The features eventually built are not helpful and their required use seen as a draconian measure requiring more work for no benefit (like time-sheets). If the users do use the software at all, they won't use it properly or to its maximum ability. They will also complain and resent the development team for forcing them to change how they work. Perhaps the worst effect, however, is that with everyone dragging their feet, project pace slows to a crawl, and the development team gets blamed when projects never end.

I believe that the way this should work is upper management must come up with a shared strategic vision as a whole for where the company's development effort should focus (efficiency, customer visibility, marketing, reporting?). This high-level, abstract vision should then be passed down the ranks to middle management to implement. Then specific departments and groups would come to the development team requesting advice on how they can implement the vision, instead of the development team going to a department insisting they have a mandate for change.

So how do you get there? I am not all that sure. But I do have the following ideas. Critically, management must be educated, or perhaps the term should be "given feedback" on the effects of the current process. When that fails, there are ways to mitigate the damage to users.

Hold "secondary stakeholder meetings", which I define as a meeting of middle management and end users, without upper management present. The majority of each iteration goes toward implementing the vision, but this forum is used to schedule a portion of each iteration for immediate concerns. The secondary stakeholders can use this portion for anything they want, and upper management should not be able to override the requests. This allows time for building features that would never be implemented in the vision.

Finally, every good development team should reserve a portion of each iteration for internal use. Normally this effort is used for larger refactorings, experimental development, development tools, and other features that make the development team function smoothly. There is nothing wrong, if you fudge the agile rules a little, with taking some of this time to build a feature that you can see the company is screaming for, but that nobody is willing to request. The most popular features I have built have been based on ideas generated within the development team that the users subsequently realised they needed, but would never have scheduled on their own.

It is very difficult to overcome an incoherent or divided company with respect to technological vision. With hard work, however, it is possible to mitigate the negative impacts, and with constant feedback (and with end-users on your side), management may change their ways, leading to a company united behind the technological strategy, and critically, united behind the development team.

13 comments:

Anonymous said...

Good post and this enter helped me alot in my college assignement. Say thank you you for your information.

Anonymous said...

Brim over I acquiesce in but I dream the post should prepare more info then it has.

Anonymous said...

Genial brief and this fill someone in on helped me alot in my college assignement. Gratefulness you as your information.

Unknown said...

coach outlet
tory burch outlet online
michael kors outlet
timberland canada
coach factory outlet
burberry handbags
pandora uk
true religion outlet
gucci outlet
coach outlet store online
louis vuitton outlet
michael kors outlet
ralph lauren uk
jordan shoes
louis vuitton
jeremy scott adidas
chanel handbags
cheap oakley sunglasses
jordan 11s
hollister clothing
copy watches
prada bags
p90x workouts
polo outlet
jordan retro 3
coach outlet
pandora jewelry
hollister co
retro jordan
pandora rings
coach outlet online
jordan retro 8
ray ban sunglass
air jordans
toms.com
oakley frogskins
20150626xiong

Unknown said...

coach outlet
tory burch outlet online
michael kors outlet
timberland canada
coach factory outlet
burberry handbags
pandora uk
true religion outlet
gucci outlet
coach outlet store online
louis vuitton outlet
michael kors outlet
ralph lauren uk
jordan shoes
louis vuitton
jeremy scott adidas
chanel handbags
cheap oakley sunglasses
jordan 11s
hollister clothing
copy watches
prada bags
p90x workouts
polo outlet
jordan retro 3
coach outlet
pandora jewelry
hollister co
retro jordan
pandora rings
coach outlet online
jordan retro 8
ray ban sunglass
air jordans
toms.com
oakley frogskins
20150626xiong

Qing Cai said...

cheap nike shoes, http://www.cheap-nikeshoes.cc/
basketball shoes, http://www.basketballshoes.us.com/
ray ban sunglasses, http://www.raybansunglass.com.au/
nike outlet store, http://www.nikeoutletstore.us/
lululemon outlet, http://www.lululemonoutletstore.in.net/
oakley sunglasses, http://www.oakleysunglassescanada.com/
air max 2014, http://www.airmax2014.net/
ray ban sunglasses, http://www.ray-bansunglasses.eu.com/
coach outlet store, http://www.coach-outlet-store.us.com/
michael kors outlet online, http://www.michaelkorsoutletonline.in.net/
oakley sunglasses, http://www.oakleysunglasseswholesale.in.net/
nike free uk, http://www.nikefreerunning.org.uk/
ugg outlet, http://www.uggboots-outlet.co.uk/
coach outlet online, http://www.coachoutletonline.in.net/
mulberry outlet, http://mulberryoutlet.outlet-store.co.uk/
christian louboutin uk, http://www.christianlouboutinoutlet.org.uk/
gucci handbags, http://www.guccihandbags-outlet.co.uk/
nba jerseys, http://www.nbajerseys.us.com/
michael kors outlet, http://www.michaelkorsoutletonlinestores.us.com/
cheap oakley sunglasses, http://www.cheapoakleysunglassess.us.com/
cheap wedding dresses, http://www.cheap-weddingdresses.net/
cheap nfl jerseys, http://www.cheap-nfljersey.us.com/
juicy couture outlet, http://www.juicycoutureoutlet.net/
vans shoes, http://www.vans-shoes.cc/
nike free 5, http://www.nikefree5.us/
cai2015109

John said...

abercrombie and fitch
oakley sunglasses
ed hardy clothing
beats by dre
ray ban outlet
louis vuitton outlet stores
instyler curling iron
louis vuitton outlet
christian louboutin outlet
michael kors outlet
uggs on sale
abercrombie and fitch
michael kors outlet
abercrombie
canada goose
nike air max
nike roshe run
michael kors bag
cheap oakley sunglasses
supra shoes
louis vuitton bags
replica watches
uggs for men
jordan retro
canada goose outlet
ugg boots
coach factory outlet
ugg boots for men
hollister jeans
michael kors handbags
canada goose jackets
hollister uk
canada goose outlet
air max 90
lebron 12
canada goose jackets
louis vuitton handbags
marc jacobs
ray-ban sunglasses
toms shoes
20151219yuanyuan

柯云 said...

2016-04-12keyun
gucci handbgs
jordan retro 4
louis vuitton outlet stores
cheap true religion jeans
jordan 3 powder blue
louis vuitton
nike roshe run
coach outlet store online
hollister clothing store
canada goose outlet
timberland boots
kobe shoes 11
nike roshe shoes
kd 8
true religion outlet
coach outlet
gucci handbags
gucci outlet online
louis vuitton handbags
louis vuitton outlet
cheap air jordans
toms wedges
michael kors outlet clearance
michael kors purses
toms
michael kors handbags
retro jordans 13
ray bans
kate spade handbags
cheap ray ban sunglasses
louis vuitton outlet stores
nike trainers men
kate spade outlet
ray ban outlet
hollister clothing store
coach factory outlet
louis vuitton bags
tiffany rings
ray ban sunglasses

Zhenhong Bao said...

michael kors outlet
ralph lauren outlet
mont blanc pens
asics,asics israel,asics shoes,asics running shoes,asics israel,asics gel,asics running,asics gel nimbus,asics gel kayano
mulberry uk
swarovski jewelry
ralph lauren uk
longchamp pliage
pandora jewelry
thomas sabo uk
hollister shirts
adidas trainers
asics
coach outlet
michael kors wallet
fitflops sale
true religion jeans
louis vuitton bags
adidas shoes
hermes bags
kate spade uk
toms outlet
louis vuitton outlet stores
louis vuitton neverfull sale
discount michael kors handbags
longchamp handbags
prada outlet
michael kors factory outlet
louis vuitton handbags
michael kors handbags
polo ralph lauren
true religion jeans
cartier outlet store
michael kors outlet
omega outlet
20160507zhenhong

xjd7410@gmail.com said...

adidas wings
tory burch handbags
tiffany jewelry
adidas superstar trainers
nike outlet
michael kors outlet
ralph lauren
gucci outlet
christian louboutin shoes
michael kors purses
true religion sale
polo ralph lauren
marc jacobs handbags
ray ban sunglasses
michael kors purses
air max
michael kors outlet clearance
oakley sunglasses
coach outlet
michael kors outlet
gucci handbags
toms wedges
coach factory outlet
coach canada
replica watches
louis vuitton purses
adidas superstar
coach outlet store online
nike uk
ray ban sunglasses outlet
chenyingying712

chenmeinv0 said...

michael kors outlet clearance
burberry outlet
louis vuitton purses
rolex watches outlet
louboutin pas cher
mbt shoes
louboutin shoes
coach outlet online
canada goose sale
cheap uggs
michael kors outlet
montblanc pens
cheap ugg boots
louis vuitton outlet
chanel outlet
fitflop sandals
coach outlet online
michael kors
coach outlet
adidas trainers uk
ugg outlet
jordan shoes
cavaliers jerseys
tiffany and co jewelry
cheap rolex watches
doudoune canada goose
chaussures ugg
ray ban sunglasses outlet
cheap jordan shoes
louis vuitton handbags
chenyingying20161103

chenmeinv0 said...

canada goose outlet
adidas nmd runner
cheap ray ban sunglasses
cheap oakley sunglasses
cheap nfl jerseys
louis vuitton outlet
canada goose jackets
cheap uggs
coach factory outlet
nike roshe run shoes
201612.27chenjinyan

Unknown said...

oakley sunglasses wholesale
instyler max 2
the north face
north face outlet
pandora charms
ugg boots
michael kors handbags
air force 1 shoes
mont blanc pens
adidas nmd runner